- This store, owned and operated directly by Sony, allows visitors to experience and purchase Sony overseas models. It provides services that are only available at directly-managed stores including engraving, battery charging and various special offers. Our English-speaking staff will do their best to make your visit to our store a pleasant one.
reasons to visit the Tax Free Floor
point1 Experience the latest Sony products
Warrantee services for Sony overseas models are available in 46 countries and territories around the world. On-screen menus are available in a variety of languages, making these products ideal for presents to take overseas.
- *Please ask for details about available languages and the countries and territories covered by the warrantee at the store.
point2 Use Sony's engraving service to create your own original product
Our engraving service carves the design and message of your choice onto your product free of charge. Precision laser technology that can reproduce extremely detailed images allows you to create a unique product for yourself or someone special.
- *Please ask our staff which products can be engraved.
- *Messages can be engraved in English, Japanese or Chinese. For further details, please ask in store.
point3 Take advantage of our wide-ranging services and support
We provide the following services and support to help you enjoy your shopping experience. Please feel free to ask in store.
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Customers purchasing products can also receive one of our store's original presents.
*Numbers are limited.
*For further details please ask in store.
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We can charge your battery so that you can use your new product immediately.
*Please confirm in store which products can be charged.
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Our English- and Chinese-speaking staff are there to help.
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Customers who are not resident in Japan can receive exemption from Japan's 5% consumption tax by showing their passport (applies to purchases over 10,000 JPY)
*The conditions for tax-free purchases are determined by the laws of Japan.
*For further details, please ask in-store.
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We accept all major credit cards.
Please come and visit our Tax Free Floor!
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- Sony Building 4th floor, 5-3-1 Ginza, Chuo-ku, Tokyo 104-0061
- TEL: 03-6252-4778
- Business hours: 11:00-19:00
Direct access from exit B9 at Ginza station on the Ginza, Hibiya and Marunouchi subway lines.
